The dealing basis tells you when your fund is transacted relative to when all conditions for transacting (for example, payments have been received) have been satisfied. Most funds are transacted at T+0 (same day) but others may be T+1 or T+2, which means they would be transacted one or two business days later, respectively.

To determine when your order will be transacted you should also take note of the Price frequency. Most funds are priced daily, but if, for example, your fund is priced Monthly your order will not be priced until the next price date.

Price frequency and Dealing basis are shown on the fund summary page for each fund. Some funds may have a different dealing basis for redemptions and subscriptions.

Exceptions to the above include offshore funds, non-SGD denominated funds and funds for accredited investors. In those cases the subscription date is determined by the value date that the offshore counterparty receives funds from dollarDEX or its custodian. This could be several days or even weeks after client money reaches dollarDEX or its custodian.

Important: None of these timings is guaranteed and should not be relied on for any market timing. Variations will occur beyond those described here.

Examples
Price frequency: Daily, Dealing basis: T+0. This fund is priced every business day, and will be executed the same day (once payment received and any other conditions satisfied).
Price frequency: Monthly, Dealing basis: T+0. This fund is priced once a month, and will be executed on the next available monthly price (once payment received and any other conditions satisfied). If you just miss this month's price you may need to wait as long as 4 weeks till the next price day.
Price frequency: Daily, Dealing basis: T+1. This fund is priced every business day, and will be executed the next business day (once payment received and any other conditions satisfied).

Contact us or FAQ

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phone (65) 6220 7890

email cs@dollardex.com

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Singapore 068807

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(Mondays to Fridays excluding Public Holidays)

Frequently asked questions

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We hear you and take your comments seriously. This new facelift encompass feedbacks from our valued clients and an improved navigation to make your investing experience a better one. We have moved some things around so if you can’t find them at where they used to be, this guide should be able to help you. If you still faced problems, please call us at 6220 7890 or email us at cs@dollardex.com


Simplified navigation

The navigation menu has been moved to the left and it has a collapsible function which allows more viewing space on both mobile and desktop. We also put back the tables you love and enhance it so that you can compare more funds easily.


A new Floating Action Button

  • This smart action button appears on most pages and allows you to perform multiple actions like comparing your funds, customising how you want to view the results and performing any transactions.

Shopping cart

  • To improve your investment experience, we have introduced the ability to buy multiple funds in batches. Simply select the funds you wish to invest and add them to the cart. You can purchase all of them in one go after!

Batch transactions

  • You can now process your transactions in batches. This means you do not have to buy, switch, sell, start a RSP or VAP for individual funds one at a time anymore. You can submit your transactions in a batch and we will process them together which will also appear as one transaction in your account activity.

Search funds

  • Performance & charts and Fund finder have been combined under Search funds. We’ve removed the filtered search function and introduced a search tool that allows you to select multiple options in each category so you can customise your search based on what you’re looking for.

Fund ranking

  • Yes, we’re bringing back a much requested feature and made it even better. Now we show both the top and bottom 10 and allow you to see rankings over the past 5 years.

My portfolio

  • Portfolio management has been renamed to My portfolio and can be found on the left navigation menu.

Account activity

  • Activity has been renamed to Account activity and moved to the left navigation menu.
  • Account activity is now consolidated and displayed in tables so that you can view them easily. Transactions are also grouped by batches for your easy tracking.

Recommended funds

  • Recommended funds has been moved into Watch list.

Model portfolio

  • Recommended portfolios has been renamed Model portfolios and can now be found on the left navigation menu.

Watch list

  • Something new that we’re introducing is giving you the ability to put the funds you are keen to watch in one place. More features will be added in the future like price alerts.

New interactive charts

  • You can now customise the view of the charts to your preference. By dragging the top bar, you can zoom into selected periods and view the fund/portfolio performance during that period.

Personalise table columns

  • You can now view the information the way you like. Simply click on the action button and select customise view, and then pick the columns that are important to you.

Double table sorting

  • We’ve included the ability to double sort columns tables in Search results, My portfolio, Account activity and when you compare funds.

Enquiry form & FAQs

  • Enquiry form has been removed, you can find our contact information in the footer below or reach us at cs@dollardex.com
  • FAQs are also moved to the footer below

Open account

  • Open another account can now be found on the left navigation menu.