Privacy Policy

dollarDex is a trademark of Navigator Investment Services Ltd (the "Company"). The Company is a member of the Singapore Life Holdings Pte Ltd. We will use your personal details and information we obtain to provide you with our services, for administration and customer services, to analyse your preferences, and to ensure that the content, services and advertising we offer are tailored to your needs and interests. We may keep your information for a reasonable period for these purposes. We may disclose personal data in order to comply with a legal or regulatory obligation. We are constantly improving our website to suit your needs. To provide you with an experience tailored to your preferences, we use cookies to collect information about how this Website is used.

Cookies are small bits of data that are stored by your browser. You can accept or decline cookies by modifying the settings of your web browser. For more details please refer to the Company's Cookie Policy.

When you visit our Website, we may also log your IP address, a unique identifier for your computer or other access device.

All information you enter in our site is kept in the strictest confidence and is not made available to third parties without your permission (unless required by law). From time to time we may email you information such as new products and services from the Company or our partners. You can unsubscribe to these notices in the email messages we send you.
If you have provided your personal details to a member of the Singapore Life Holdings Pte Ltd or its business partners, the data protection notice given to you at the time will continue to apply and you may therefore be marketed to under the terms of that notice.
The Internet is worldwide and if you are visiting this Website from outside Singapore your visit will necessarily result in the transfer of information across international borders. By visiting this Website and communicating electronically with us you are consenting to these transfers.

If you provide us with information about another person, you confirm that they have appointed you to act for them and to consent to the processing of their personal data including sensitive personal data, and that you have informed them of our identity and the purposes (as set out above) for which their personal data will be processed.

We link to a wide variety of other websites and may display advertisements from third parties on our Website. We are not responsible for the content or privacy policies of these websites and third party advertisers, nor for the way in which information about their users is treated. In particular, unless expressly stated, we are not agents for these websites or advertisers nor are we authorised to make representations on their behalf.

You are entitled to ask for a copy of the information we hold about you (for which we may charge a small fee) and to have any inaccuracies in your information corrected. To do this please write to us at the following address:
Navigator Investment Services Ltd - Customer Services
6 Shenton Way, OUE Downtown 2, #09-08, Singapore 068809
Tel: 6827 7555
Fax: 6827 7700

For quality control and training purposes, we may monitor or record your communications with us. The personal data protection policy may change and therefore you should review it regularly. We will of course notify you of any changes where we are required to do so.

For information on the Company's personal data protection policy.

Contact us or FAQ

Call us

phone (65) 6220 7890

email cs@dollardex.com

location_on 6 Shenton Way, OUE Downtown 2
#09-08
Singapore 068809

access_time 8:45 am to 5:30 pm
(Mondays to Fridays excluding Public Holidays)

Frequently asked questions

  • How long does it take to complete an investment?
  • How can I wire transfer from overseas for my investments?
  • Who is Navigator and what do we do?
  • What are our cut-off time?
  • How do I cancel/modify an order?
  • Home
  • About us
  • FAQ
  • Search funds
  • What's new
  • Cookie policy
  • Personal Data Protection statement
  • Terms of use
  • Complaints and dispute handling
  • Privacy policy
  • Security and you
  • Facebook

Disclaimer
All information here is for GENERAL INFORMATION only and does not take into account the specific investment objectives, financial situation or needs of any specific person or groups of persons. Prospective investors are advised to read a fund prospectus carefully or may wish to seek advice from a financial adviser before applying for any shares/units in unit trusts or making a decision to purchase an investment product. The value of the units and the income from them may fall as well as rise. Unit trusts are subject to investment risks, including the possible loss of the principal amount invested. Investors investing in funds denominated in non-local currencies should be aware of the risk of exchange rate fluctuations that may cause a loss of principal. Past performance is not indicative of future performance. dollarDEX is affiliated with Singlife but dollarDEX does not receive any preferential rates for Singlife products as a result of this relationship. Unit trusts are not bank deposits nor are they guaranteed or insured by dollarDEX. Some unit trusts may not be offered to citizens of certain countries such as the United States. Information obtained from third party sources have not been verified and we do not represent or warrant its accuracy, correctness or completeness. Any advice herein is made on a general basis and does not take into account the specific investment objectives of the specific person or group of persons.

All prices and values shown on dollarDEX.com are indicative and is based on prices that is from 2-4 dealing days ago. Fund prices are provided by a third-party and clients should not rely on these prices for decision making. dollarDEX does not guarantee any prices or valuations shown, and accepts no responsibility for their accuracy.

This information does not constitute an offer or solicitation of an offer to buy or sell any shares/units.

This advertisement has not been reviewed by the Monetary Authority of Singapore.

Logout


Are you sure you want to logout?

Yes

What's new in dollarDEX?


We hear you and take your comments seriously. This new facelift encompass feedbacks from our valued clients and an improved navigation to make your investing experience a better one. We have moved some things around so if you can’t find them at where they used to be, this guide should be able to help you. If you still faced problems, please call us at 6220 7890 or email us at cs@dollardex.com


Simplified navigation

The navigation menu has been moved to the left and it has a collapsible function which allows more viewing space on both mobile and desktop. We also put back the tables you love and enhance it so that you can compare more funds easily.


A new Floating Action Button

  • This smart action button appears on most pages and allows you to perform multiple actions like comparing your funds, customising how you want to view the results and performing any transactions.

Shopping cart

  • To improve your investment experience, we have introduced the ability to buy multiple funds in batches. Simply select the funds you wish to invest and add them to the cart. You can purchase all of them in one go after!

Batch transactions

  • You can now process your transactions in batches. This means you do not have to buy, switch, sell, start a RSP or VAP for individual funds one at a time anymore. You can submit your transactions in a batch and we will process them together which will also appear as one transaction in your account activity.

Search funds

  • Performance & charts and Fund finder have been combined under Search funds. We’ve removed the filtered search function and introduced a search tool that allows you to select multiple options in each category so you can customise your search based on what you’re looking for.

Fund ranking

  • Yes, we’re bringing back a much requested feature and made it even better. Now we show both the top and bottom 10 and allow you to see rankings over the past 5 years.

My portfolio

  • Portfolio management has been renamed to My portfolio and can be found on the left navigation menu.

Account activity

  • Activity has been renamed to Account activity and moved to the left navigation menu.
  • Account activity is now consolidated and displayed in tables so that you can view them easily. Transactions are also grouped by batches for your easy tracking.

dollarDEX Investment portfolios

  • Recommended portfolios has been renamed dollarDEX Investment portfolios and can now be found on the left navigation menu.

Watch list

  • Something new that we’re introducing is giving you the ability to put the funds you are keen to watch in one place. More features will be added in the future like price alerts.

New interactive charts

  • You can now customise the view of the charts to your preference. By dragging the top bar, you can zoom into selected periods and view the fund/portfolio performance during that period.

Personalise table columns

  • You can now view the information the way you like. Simply click on the action button and select customise view, and then pick the columns that are important to you.

Double table sorting

  • We’ve included the ability to double sort columns tables in Search results, My portfolio, Account activity and when you compare funds.

Enquiry form & FAQs

  • Enquiry form has been removed, you can find our contact information in the footer below or reach us at cs@dollardex.com
  • FAQs are also moved to the footer below

Open account

  • Open another account can now be found on the left navigation menu.