Privacy & Security - Our Commitment | dollarDEX
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Privacy and security

We sometimes ask you for a lot of information when you open an account, place an order or request for a quotation. This is needed by dollarDEX to establish the beneficial owner of your account and/or is used by our partner financial institutions to place an order, or to give you a useful quotation. All information you enter in our site is kept in the strictest confidence and is not made available to third parties without your permission (unless required by law). Our custodians will have access to your data when it relates to custody of investments on your behalf. Information you enter for quotations on third-party products (such as home loans) is passed to the financial institutions you select. No financial institution has access to your information unless it relates to a service that you have expressly requested. We also collect information on the traffic generated by or customers. We may use and potentially sell this information, but only on an aggregate basis, so your identity is not revealed. From time to time we may email you information such as new products and services from dollarDEX or our partners. You can unsubscribe to these notices in the email messages we send you. dollarDEX is protected by industry-standard "secure sockets layer" (SSL) technology. You can see this technology at work at critical parts of the site, such as when you fill in an online application form on dollarDEX to purchase financial products. SSL is evident in the image of a lock shown usually at the bottom of your screen. You can pay by credit card on dollarDEX; we simply pass your credit card information securely to our partner financial institutions. We understand that you may be concerned about paying over the Internet, so you can also pay by cheque in most situations. Unless you are paying for advice you should always make cheques payable directly to the associated product provider or custodian, not to dollarDEX.

If you still have questions, please feel free to contact us so that we may be of service.


Prospective investors are advised to read a fund prospectus carefully before applying for any shares/units in unit trusts. The value of the units and the income from them may fall as well as rise. Unit trusts are subject to investment risks, including the possible loss of the principal amount invested. Investors investing in funds denominated in non-local currencies should be aware of the risk of exchange rate fluctuations that may cause a loss of principal. Past performance is not indicative of future performance. dollarDEX is affiliated with Aviva but dollarDEX does not receive any preferential rates for Aviva products as a result of this relationship. Unit trusts are not bank deposits nor are they guaranteed or insured by dollarDEX. Some unit trusts may not be offered to citizens of certain countries such as United States. Any advice herein is made on a general basis and does not take into account the specific investment objectives of the specific person or group of persons.

All prices and values shown on are indicative and is based on prices that is from 2-4 dealing days ago. Fund prices are provided by a third-party and clients should not rely on these prices for decision making. dollarDEX does not guarantee any prices or valuations shown, and accepts no responsibility for their accuracy.