Contact us

Before contacting us please first check our

Frequently Asked Questions (FAQs)

Top 6 questions answered here

  1. How to pay?
  2. What's the status of my payment?
  3. How to open an account?
  4. Did you get my order?
  5. What are your charges?
  6. How do I cancel/modify an order?

General questions?

24x7 you may use our enquiry form to ensure your question reaches us, and to receive a tracking number for your question. We strongly recommend that you use the enquiry form so that we can track your enquiry.

You may call us on 6220 7890 during office hours .

For certain questions it is better to call the Navigator hotline at 6827 7555 during office hours (questions on payments status, statementing, redemption proceeds).

Sending forms or documents?

  • Fax: (65) 6333 5269 or
  • Email attachment:
  • Address (for originals):

    4 Shenton Way
    #01-01 SGX Centre 2
    Singapore 068807

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