FAQ: What documents are required for estate of account holder?

Please note that redemption proceeds from the deceased's account will be withheld by our custodian Navigator/Aviva, and only be released upon their receipt of the following documents:

1) Certified true copy of Death Certificate
2) Certified true copy of the Grant of Probate or Grant of Letters of Administration
3) Certified true copy of NRIC(s) of the Executor(s) or Administrator(s)
4) Completion of withdrawal form by the Executor(s) or Administrator(s)

The documents have to be certified by a solicitor, or by Aviva Customer Service Executives at:
Aviva Ltd
4 Shenton Way
#01-01 SGX Centre 2
Singapore 068807
Operating hours: Monday-Friday 8.45am-5.30pm, excluding public holidays